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Legal

Terms of Service

Last updated August 31, 2026

1. Our Services

Peaceful Grounds Care (“we,” “us,” or “our”) provides subscription-based gravesite cleaning and maintenance services, including headstone cleaning, grass trimming and edging, and optional add-ons such as fresh flowers and holiday wreaths. Services are performed weather permitting, with visits scheduled across the active care season.

2. Subscriptions & Renewal

Care plans are billed annually and renew automatically at the end of each term. You may cancel before renewal at any time by contacting us at dbruno0728@gmail.com or (440) 954-2334. The first restoration visit is built into every plan price. Marker-size adjustments (flat, upright, or large monument) apply as described on our pricing page.

3. Gift Subscriptions

Gift subscriptions are purchased by a sender on behalf of a recipient. After purchase, we contact the recipient (or account holder) to collect plot details and arrange the first visit. Gift subscriptions are valid for the number of visits purchased and do not renew automatically.

4. Scheduling & Weather

Visit frequency depends on your plan (single visit, seasonal, or full year). Because our work is outdoors and weather dependent, we may reschedule a visit for safety or quality reasons. We will make every reasonable effort to complete all purchased visits within the care season.

5. Cemetery Rules

We follow each cemetery’s rules and regulations. You are responsible for providing accurate plot and marker information. If a cemetery requires a permit or restricts access, we will notify you and work to find a compliant solution.

6. Refunds

If we are unable to perform a purchased visit due to access restrictions or cemetery denial, we will offer a makeup visit or a prorated refund for the affected visit. Because services begin upon scheduling, completed visits are non-refundable.

7. Liability

We are fully insured. We take great care with every marker, but we are not liable for pre-existing damage, deterioration, or unstable stonework. We will notify you if we observe a condition that makes cleaning unsafe.

8. Contact

Questions about these terms? Reach us at dbruno0728@gmail.com or (440) 954-2334.